Text message program
Last updated: July 20, 2026
Mark Down Parts sends text messages to coordinate local pickup and local delivery orders. These are transactional messages about an order you placed — we never send marketing or promotional texts.
By providing your phone number to Mark Down Parts, you consent to receive text messages (SMS/MMS) from Mark Down Parts about your order — pickup confirmation, scheduling, and a reminder the morning of your pickup. Consent is not a condition of purchase. Message frequency varies, typically 2–4 messages per order. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Privacy policy and Terms & conditions.
How you opt in
Providing a phone number is optional. You are asked for one only if you choose Local pickup or Local delivery at checkout, in the “Pickup details” section. Entering your number there is what enrolls you, and the disclosure below appears directly beneath the field at the moment you enter it.
By providing your phone number, you agree to receive text messages from Mark Down Parts about this pickup order (confirmation, scheduling, and a reminder the morning of pickup). Message frequency varies, typically 2–4 messages per order. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms & conditions, Privacy policy, and text message program.
Example only — this field is disabled and submits nothing. The live form appears at checkout once you add a part to your cart and choose Local pickup.
What we send
Only messages tied to a specific order you placed:
- Confirming the pickup day and time window you requested.
- Following up if that time needs to change, so we can agree on a new one.
- A reminder the morning of your pickup, with the address and directions.
Staff enrollment (verbal opt-in)
Separately, employees and contractors of Mark Down Parts receive internal notifications about incoming orders and pickup requests they are responsible for filling. They are enrolled verbally, using the script below. Consent, the date, and the phone number are recorded, and the same STOP/HELP handling applies.
“As part of your work with Mark Down Parts, we’d like to send you text messages about incoming orders and pickup requests you’re responsible for filling. These are work-related messages only — no marketing. You can expect roughly 2–10 messages per week, depending on order volume. Message and data rates may apply. You can reply STOP at any time to stop receiving them, or HELP for help, and it won’t affect your work. We never sell or share your number — our privacy policy is at markdownparts.com/info/privacy and our terms at markdownparts.com/info/terms. Do I have your permission to send these text messages to [phone number]?”
Messages are sent only after the person answers yes. Their verbal consent, the date, and the number are logged.
Message frequency
Message frequency varies, typically 2–4 messages per order.
Cost
Msg & data rates may apply, depending on your mobile plan. Mark Down Parts does not charge you for these messages.
How to opt out or get help
- Reply STOP to any message to stop receiving texts.
- Reply HELP for help.
- Opting out does not cancel or affect your order — we will contact you by email instead.
- Carriers are not liable for delayed or undelivered messages.
Your privacy
We never sell or share your mobile number. Mobile phone numbers and SMS consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Numbers are used only to coordinate your order, and are shared solely with our messaging provider in order to deliver the message. Full details are in our Privacy policy and Terms & conditions.
Questions
Email orders@markdownparts.com or call (720) 503-4123, Mon–Fri 9am–5pm MT.